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CCaaS Trends: The Evolution of Cloud Contact Centres

Lumoa

Moreover, the sector has been forecast to surpass a gross addressable market of $50 billion by 2025. While these solutions will have the same ambition, CCaaS will focus on managing customer interactions intelligently by connecting to cloud-based applications that are chargeable on a monthly basis.

Trends 208
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16 Stunning Statistics that Forecast the Future of the Internet of Things

Tricia Morris

Frost and Sullivan Power Management in IoT and Connected Devices. Gartner Predicts 2016: CRM Customer Service and Support. Barcelona estimates that IoT systems have helped the city save $58 million a year from connected water management and $37 million a year via smart street lighting alone. connected devices. GE Reports.

Retail 40
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How to Choose the Best Account Management Software?

SmartKarrot

An account management software is basically a customer relationship management (CRM) that’s fast gaining popularity as the tool that helps big and small businesses organize their sales by dividing them sector-wise. They also help map customer success, classification of customer hierarchies, etc.

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How a Revenue Growth Management Strategy Will Help Manufacturers Drive Profitability

West Monroe

Prospects of stagnant growth are forcing manufacturers to make across-the-board cost reductions to manage short-term performance. That’s where revenue growth management (RGM) comes in. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model.

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How a Revenue Growth Management Strategy Will Help Manufacturers Drive Profitability

West Monroe

Prospects of stagnant growth are forcing manufacturers to make across-the-board cost reductions to manage short-term performance. That’s where revenue growth management (RGM) comes in. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model.

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How a Revenue Growth Management Strategy Will Help Manufacturers Drive Profitability

West Monroe

Prospects of stagnant growth are forcing manufacturers to make across-the-board cost reductions to manage short-term performance. That’s where revenue growth management (RGM) comes in. In fact, Gartner predicts that by 2025, 75% of the highest-growth companies in the world will employ a this type of model.

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Top 30 SaaS Companies in India

SmartKarrot

A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. Zoho is committed to offering outstanding customer service. IBSFintech.

Company 11