Totango
APRIL 12, 2022
At Totango’s 2022 Global Executive Forum , customer success leaders from around the world came together to connect with their peers, share ideas and learn about new products and opportunities. The customer focus is driving a shift in the old pre-sale vs post-sale mindset. Manage the Customer Journey as a Product.
CX Accelerator
JULY 1, 2020
What has changed that our customers need to know about? However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. This company bumped up their 2022 digital transformation strategy to 2020.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CX Accelerator
JULY 1, 2020
What has changed that our customers need to know about? However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. This company bumped up their 2022 digital transformation strategy to 2020.
Think Customers
DECEMBER 13, 2021
Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Are we keeping our CX vows to customers and employees? How can data be used to iterate and adjust your customer experience over time?
VDS
JULY 20, 2020
What has changed that our customers need to know about? However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner. This company bumped up its 2022 digital transformation strategy to 2020.
West Monroe
NOVEMBER 1, 2022
This customer-first mentality is a core concept not only from an essentialist perspective, but for any company developing a digital operating model and aiming to ensure digital agility across the entire organization. Your customers. Customer loyalty is the backbone of the customer experience, and there is no room for missteps.
SmartKarrot
MAY 27, 2020
With most of the world functioning online, almost all businesses have, over the last three-odd months, scrambled to find solutions to retain and satisfy existing customer base using modern SaaS platforms and with the help of Client Success Manager Jobs. billion by 2022. . It comes as no surprise then, that the SaaS sector according to?
Expert insights. Personalized for you.
83 
Let's personalize your content