Think Customers

DECEMBER 13, 2021

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Are we keeping our CX vows to customers and employees? How can data be used to iterate and adjust your customer experience over time?

Customer Journeys 52

Customer Journeys Roadmap Metrics Strategy 52

West Monroe

JUNE 20, 2022

2022 Outlook: The Future of Healthcare & Life Sciences. To address this issue, providers of all kinds are increasingly leaning into an owned experience as a way to enable freedom and comprehensive reach of ownership and allow teams to quickly enable maximum customer focus. Featured Content. Building for scale and flexibility.

Healthcare 52

Healthcare Trends Analytics Multi-Channel 52

West Monroe

JUNE 20, 2022

Featured Content 2022 Outlook: The Future of Healthcare & Life Sciences Read More By contrast, de novo expansions deliver greater operational oversight and have the advantage of less “integration debt” for net-new platforms. One pathway to eliminating silos is through the acquisition of self-contained, adjacent companies.

Healthcare 40

Healthcare Trends Analytics Multi-Channel 40

West Monroe

JUNE 20, 2022

2022 Outlook: The Future of Healthcare & Life Sciences. To address this issue, providers of all kinds are increasingly leaning into an owned experience as a way to enable freedom and comprehensive reach of ownership and allow teams to quickly enable maximum customer focus. Featured Content. Building for scale and flexibility.

Healthcare 40

Healthcare Trends Analytics Multi-Channel 40