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How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.

article thumbnail

How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner.

article thumbnail

How Have your Customers’ and Employees Expectations Changed?

VDS

What has changed that our customers need to know about? Knowing this fact, companies have increasingly shopped for cloud solutions. However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret not changing sooner.