SmartKarrot

MARCH 17, 2022

While B2C loyalty programs are quite popular, B2B SaaS companies have to keep certain best practices in mind. Customer loyalty is the base of customer retention. What is a B2B Customer Loyalty Program? B2B customer loyalty helps expand the customer base and keep repeat customers. contact-form-7].

Loyalty Programs 10

Loyalty Programs B2B Loyalty Company 10

Optimove

OCTOBER 5, 2023

When asked if they would like to receive fewer marketing messages in 2023 versus 2022, 73% noted they wanted less.  There’s some hope though, as according to our 2023 B2C Marketers survey , however, 57% of marketers said they plan to invest more in AI and marketing automation in the coming year. Fright Level: 4. Fright Level: 6.

Marketing 119

Marketing Survey B2C Loyalty 119

BirdEye

DECEMBER 8, 2022

Let’s say you’re a business-to-consumer (B2C) company selling retail products. As of July 2022, TikTok has reached one billion monthly active users. Not all businesses use social media to reach the same goals. You need to figure out your own specific business goals and embrace the platforms that can help you achieve them.

Social Media 98

Social Media Brands Video Entertainment 98

SurveySparrow

FEBRUARY 27, 2024

Net Promoter Score , or NPS, is a crucial metric to gauge customer loyalty and satisfaction. We have already defined that NPS is crucial for understanding customer satisfaction and loyalty. A higher NPS score means excellent customer satisfaction and loyalty, meaning increased customer retention. Let’s not waste any time.

NPS 52

NPS Retail Effort Score Loyalty Programs 52