Confirmit

JULY 29, 2020

What’s the plan with the roadmap? Often, answers won’t be available immediately (R&D people do tend to insist on having time to work on those pesky roadmaps!) Huge CRM players and some company called Microsoft are getting in on the action too. Voice of the Customer Voice of the Employee Market Research Company.

Roadmap 59

Roadmap Infographics Course CRM 59

Qualtrics

FEBRUARY 17, 2020

As you plan your X4 schedule, here’s a look at some of our recommended sessions to help you come away from the event inspired and full of practical tips to take your CX program to new heights in 2020. Ask any exec and they’ll tell you they want to lead their industry in customer experience. World-class thought leadership.

Customer Experience 29

Customer Experience B2B Leadership Government 29

Qualtrics

FEBRUARY 18, 2020

Ask any exec and they’ll tell you they want to lead their industry in customer experience. And what do you need to focus on to really deliver breakthrough experiences for your customers? Join Moira Dorsey to learn how to build your CX roadmap and plan your path to CX maturity. Customer Experience - 14:00 // Thurs, March 12.

Omni-Channel 29

Omni-Channel Government Leadership Measurement 29

Qualtrics

FEBRUARY 18, 2020

Ask any exec and they’ll tell you they want to lead their industry in customer experience. And what do you need to focus on to really deliver breakthrough experiences for your customers? Join Moira Dorsey to learn how to build your CX roadmap and plan your path to CX maturity. Customer Experience - 14:00 // Thurs, March 12.

Government 29

Government Leadership Roadmap Culture 29