5 Top Customer Service Articles for the Week of April 22, 2019
ShepHyken
APRIL 22, 2019
Leadership must recognize that service transformation is a “competitive must” and a strategic asset. Top-Rated in Employee Engagement and Customer Satisfaction: How does Quicken Loans do it? CX University) Quicken Loans has innovated a process for delivering continual change while providing a stable cultural structure.
Let's personalize your content