Remove 2015 Remove Customer Expectations Remove Exceptional Customer Service Remove Management
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15 Top Customer Service Training Courses for Your Agents (Half Are Free)

Comm100

Time and time again, we see evidence that great customer service experiences are critical in maintaining customer loyalty and satisfaction. According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.”

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How to Do It Right: Guide to Delivering Customer Service in Digital Age

transcosmos Information Systems

billion smartphone subscribers in 2015 around the world and researchers expect the rate to grow to about 6.1 While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.

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How to Do It Right: Guide to Delivering Customer Service in Digital Age

transcosmos Information Systems

billion smartphone subscribers in 2015 around the world and researchers expect the rate to grow to about 6.1 While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.

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5 Ways to use Social Media for Better and More Effective Customer Service

transcosmos Information Systems

Exceptional customer service is one of the key factors to business success. In fact, a study shows that providing a bad customer service experience causes US companies a loss of an estimated $41 billion per year. Providing great customer service though is something that must extend to your social media channels.

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5 Ways to use Social Media for Better and More Effective Customer Service

transcosmos Information Systems

Exceptional customer service is one of the key factors to business success. In fact, a study shows that providing a bad customer service experience causes US companies a loss of an estimated $41 billion per year. Providing great customer service though is something that must extend to your social media channels.

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How to Rock with Your Great Customer Service – a Real-Life Example

LiveChat

That’s why in today’s post I’d like to give you an example of great customer service I experienced, as it was the most awesome thing I can recall. When customer happiness matters the most. My story starts in April 2015, when I won in a Bergson contest a weekly stay in Austrian Alps. What does great customer service mean.

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6 Businesses That Are Immune To Negative Reviews

Grade.us

They're attentive to customer reviews, focused on providing exceptional customer service. If your business is exceptional it won't stay that way. Customers expect to be wowed. They're the customer, you're there to serve them. He shows entrepreneurs how to attract and win new customers.