Tying the Knot on Top-Notch Customer Service
Experience Investigators by 360Connext
JANUARY 30, 2015
Mariano’s leadership clearly understands the experience for the customer goes way beyond putting the lid on the soup. Leadership at this particular store saw it as important, and I’m betting it’s a consistent experience at other stores, too. Consider what this means. Workers are trained, clearly, on how to do this.
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