ReviewTrackers

APRIL 7, 2021

Bank Reputation Risk Management. Negative reputation, meanwhile, can drive away potential clients and increase customer churn. In a 2014 Ernst & Young survey, respondents said reputation was a “very important” factor in deciding whether or not to trust a financial services provider. It’s also the most fragile one.

Banking 94

Banking Management Social Media How To 94

ReviewTrackers

APRIL 2, 2019

Bank Reputation Risk Management. Negative reputation, meanwhile, can drive away potential clients and increase customer churn. In a 2014 Ernst & Young survey, respondents said reputation was a “very important” factor in deciding whether or not to trust a financial services provider. It’s also the most fragile one.

Banking 90

Banking Management Social Media Financial 90

CSM Magazine

NOVEMBER 3, 2020

Staff, voters and customers remember those who have attempted to pull the wool over their eyes. 3 ways to improve customer service using Artificial Intelligence. AI for high resolution levels – customers simply want answers and they expect fast results, with or without a pandemic. Established in 2014, EBI.AI

Poor Customer Service 105

Poor Customer Service Customer Service Insurance Automotive 105

CSM Magazine

OCTOBER 6, 2020

Adopting Artificial Intelligence is just the first step, the second is unlocking the true potential of AI to boost customer confidence with a focus on data. Follow this 3 step formula to ensure the right data and customer service offering to boost customer confidence: 1. Established in 2014, EBI.AI

Consumers 52

Consumers Insurance Self Service Customer Confidence 52

Grade.us

JANUARY 12, 2021

The Yelp business listing is a powerful yet controversial entity in the local search and review management space. Customers check-in for a variety of reasons, including deal redemption, social proof or showing support. Customers can request a price quote from businesses directly without leaving Yelp. Reading Time: 25 minutes.

Advertising 35

Advertising How To Social Media Connections 35