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Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

More Features Needed: Some businesses need extra features like surveys across different channels, linking with CRM systems, or specialized surveys. Nicereply : For Advanced CX Metrics Source: nicereply.com Nicereply was founded in 2012 as a customer experience platform. 5 Capterra 4.4/5 Rating G2 4.8/5 5 Capterra 4.5/5 5 Capterra 4.8/5

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The 7 Keys to Word-of-Mouth Marketing

C3Centricity

It requires energy and effort to sit with those seemingly opposite things that all seem true.” This is what the infamous NPS score supposedly does. From the answers, the Net Promoter Score is calculated. The NPS score has suffered much criticism since it was first developed back in 2003.

Marketing 194
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10 Best Data Entry Tools for Workflow Automation and Analytics

SurveySparrow

They appreciate the multiple customization options and integration capabilities with CRM platforms. 4/ 5 (107 Reviews) Major Integrations Mailchimp, Google Analytics, Zoho CRM, Freshdesk, Hubspot, Salesforce, Microsoft Dynamics 365, Stripe, PayPal Pricing There’s something for everyone here! Contact them with any queries.

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Typeform vs Formstack: Choosing the Right Online Form Builder

SurveySparrow

It was founded in 2012 by David Okuniev and Robert Muñoz, two web designers who shared the same view. When it comes to CRM, you get ActiveCampaign, Drip, and Lime Go, to name a few. Features Typeform Formstack Best For Visually Appealing Forms Logic and Branching G2 Reviews Rating 4.5 What is Typeform ?

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The Formula for High Performing CX Teams with Matt Freedman

Kustomer

Customers are happier when their experience requires little to no effort on their part; they expect the care agent to adapt to their needs. Low effort experience can also be accomplished through self-service and filtering customer issues through the proper channels. You know, the second being low effort experiences.

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12 Top Reputation Management Software for 2020

Grade.us

Integrate with CRM, POS, and other systems through the API. Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Review request mode enables you to capture the Net Promoter Score and third party review from your customer. Net promoter scores.

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The Formula for High Performing CX Teams with Matt Freedman

Kustomer

Customers are happier when their experience requires little to no effort on their part; they expect the care agent to adapt to their needs. Low effort experience can also be accomplished through self-service and filtering customer issues through the proper channels. You know, the second being low effort experiences.