Beyond Philosophy

JUNE 1, 2015

And, what is the impact of loyalty programs on enterprise profitability? Overall, companies with loyalty programs have grown at about the same rate as companies without them; but there is variance in performance value among industries. Key among these are: Integrate Loyalty Into the Full Experience. Use the Data.

Loyalty Programs 60

Loyalty Programs Loyalty Airlines Hotels 60

Beyond Philosophy

APRIL 30, 2015

Loyalty Programs Disappoint Customers. Are Loyalty cards about loyalty or just another form of offering benefits? It’s clear loyalty programs don’t always drive loyalty , however. In both the US (93%) and Canada (97%), respondents associate much importance with the Loyalty reward offer.

Loyalty 60

Loyalty Rewards Programs Loyalty Programs Study 60

Second to None

MARCH 22, 2019

Gen Zers, those born roughly from 1995-2010, are beginning to trickle into the workforce and become routine contributors in the economy. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. But Millennials are being overtaken by the new cohort in town. 1, 7] [link].

Connections 75

Connections Brands Social Media Loyalty Programs 75

Second to None

MARCH 22, 2019

Gen Zers, those born roughly from 1995-2010, are beginning to trickle into the workforce and become routine contributors in the economy. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. But Millennials are being overtaken by the new cohort in town. 1, 7] [link].

Connections 63

Connections Brands Social Media Voice of Customer 63

Service Untitled

JULY 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Advantages of using customer loyalty programs Cheryl July 30, 2010 Customer Service , Proactive No Comments I was just at Petco to buy dog food, and the cashier asked me if I wanted to join their customer loyalty program.

Loyalty Programs 41

Loyalty Programs Rewards Programs Loyalty Exercises 41

Service Untitled

SEPTEMBER 7, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another.

Loyalty 45

Loyalty Loyalty Programs Exercises Customer Satisfaction 45

Service Untitled

OCTOBER 15, 2010

I think companies need to see the difference based on a consumer’s purchasing power. photo credit: David Hilowitz Possibly Related Posts: Customer loyalty and the practical consumer Today’s economy shows that money defines customer loyalty. I want to be recognized as special too.

Rewards Programs 44

Rewards Programs Loyalty Loyalty Programs Exercises 44