CSM Magazine

APRIL 23, 2021

Cierra Dobson, strategy director at design and technology agency, Rufus Leonard , explores how brands of all shapes and sizes can adopt the successful strategies of category-defining service brands to grow their market share and take the lead. The strength and resilience of service brands.

Brands 52

Brands How To Exercises Return on Investment 52

Strativity

AUGUST 15, 2018

Leading Customer Experience and Design firm Strativity Group recognized on Inc. magazine today ranked leading Customer Experience Design and Cultural Transformation firm, Strativity Group, LLC on its 37 th annual Inc. 5000 Honor Roll for the second consecutive year. NEW JERSEY, August 15 th , 2018 — Inc.

Groups 40

Groups Company Conference Customer Experience Design 40

CX Workout - Ideas Blog

AUGUST 3, 2018

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value.

Leadership 40

Leadership Course Case Study Social Media 40

CX Workout - Ideas Blog

AUGUST 3, 2018

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value.

Leadership 40

Leadership Course Case Study Social Media 40

CX Workout - Ideas Blog

AUGUST 3, 2018

My name is Alexander Doak and I’m the director of customer success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the service profit chain institute. ” But the truth is thinking about customers as nodes in a network has a lot of value.

Leadership 40

Leadership Course Case Study Social Media 40

Strativity

AUGUST 17, 2016

is the undisputed leader in customer experience design and transformation . magazine today ranked leading Customer Experience Design and Transformation firm, Strativity Group Inc. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 15,000,000 today.

Groups 40

Groups Conference Customer Experience Design Measurement 40