Comm100

NOVEMBER 13, 2022

In a live chat environment, surveys can be established post-chat to capture things like ratings and comments, or more defined metrics like a Net Promoter Score. Founded: 2009. To see how Comm100’s customer engagement software can support your customers, book a personalized demo with Comm100 today. Article by.

Tools 181

Tools Customer Service Tips Omni-Channel 181

Clarabridge

MARCH 2, 2017

Conventionally though, business tend towards customer satisfaction or Net Promoter Scores. In 2009 as social media took hold, a new category emerged: “A person like yourself”. If you’re ready to start learning about your customers in their own words, request a demo today.

Measurement 49

Measurement Effort Score Net Promoter Score Social Media 49

Clarabridge

MARCH 2, 2017

Conventionally though, business tend towards customer satisfaction or Net Promoter Scores. In 2009 as social media took hold, a new category emerged: “A person like yourself”. If you’re ready to start learning about your customers in their own words, request a demo today.

Measurement 40

Measurement Effort Score Net Promoter Score Social Media 40

Grade.us

JUNE 2, 2020

Here’s a demo of our platform in action and a list of our platform pros and cons: Pros. Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Net promoter scores. Reputation Management Software Reviews on G2. Pros + Cons.

Software 47

Software Management Net Promoter Score Multi-Channel 47

SmartKarrot

JANUARY 18, 2022

It maps customer journeys, collects omnichannel input, and calculates Net Promoter Score to help organizations track and enhance customer engagement. Found in 2009 by Harishankaran Karunanidhi and Vivek Ravisankar, Hackerrank is a corporate company that offers a tech-hiring solution. HackerRank.

Company 11

Company e-support Customer Journeys CRM 11