C3Centricity

JULY 30, 2018

However, in recent years, there has been a lot of talk about the importance of employees, some even suggesting that they are more important than customers! I discussed this in detail in a post a couple of months ago, called ” Customers Care About Products & Value, Not Employees.

Strategy 120

Strategy Marketing How To Customer Centricity 120

SurveySensum

JULY 14, 2020

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SmartKarrot

JANUARY 18, 2022

The real-time data provided by VTION provides valuable insights that help marketers and advertisers understand customer behaviors. Found by Girish Mathrubootham and Shan Krishnasam in 2010, Freshworks specializes in providing SaaS customer engagement solutions to businesses of all sizes. Freshworks. HackerRank.

Company 11

Company e-support Customer Journeys CRM 11

Grade.us

JUNE 2, 2020

They originally got their start in 2006 as a local advertising business. They pivoted in 2009, shifting their focus to lead generation via a pay-per-call business model. “Vendasta makes a white-label business-in-a-box platform for any company that provides advertising or marketing services to local businesses.”

Software 47

Software Management Net Promoter Score Multi-Channel 47