Hello Customer

AUGUST 24, 2020

million domestic and professional customers and rely on great customer experience to attain their goal of becoming the preferred energy supplier in Belgium. The heat is on because in 2007 the government liberalized the market making it a price-driven and competitive environment. Customer insights leading to employee empowerment.

Marketing 81

Marketing Touchpoint Government CRM 81

Hello Customer

AUGUST 24, 2020

million domestic and professional customers and rely on great customer experience to attain their goal of becoming the preferred energy supplier in Belgium. The heat is on because in 2007 the government liberalized the market making it a price-driven and competitive environment. Customer insights leading to employee empowerment.

Marketing 52

Marketing Touchpoint Government CRM 52

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JUNE 4, 2024

Founded in 2007 by Friedrich Schwandt, Statista offers comprehensive statistics and studies on over 80,000 topics across a wide range of industries and markets. It seamlessly integrates with third-party tools such as CRM, marketing automation, collaboration, and analytics. Forget juggling multiple tools and waiting weeks for results.

Tools 52

Tools Marketing Analysis e-support 52

Martin Hill-Wilson

MAY 27, 2015

It’s all useful if you remember the golden rule of customer insight. Over a quarter ( 27%) of internet users regularly watches TV or films online, compared to one in ten in 2007. The use of social media has tripled since 2007. Where are your customers on their personal digital journeys?

Self Service 40

Self Service Social Media Multi-Channel Consumers 40

SurveySensum

JULY 14, 2020

He is both CCXP and CMRP certified, has been listed in the top 25 CX professionals by CX Magazine, and also published a book on Customer Experience. He specializes in operationalizing customer insight to drive better customer outcomes. Arie Goldshlager – Customer Strategy, Customer Analytics, Innovation Consultant.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132