CSM Magazine

JANUARY 24, 2023

“In our first decade we were entirely paper based, however, in 2007, after ten years’ of business we made, what was at the time, a significant investment in field service software from America. “We also started using standalone vehicle tracking and navigation equipment at about the same time.

Customer Relationship Management 52

Customer Relationship Management CRM System Report 52

Storyminers

JULY 6, 2020

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Bruce authored many of Forrester’s most popular research reports. Barry Dalton.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

His clients range from large, publicly traded companies to leading professional service firms and fast-growth and established small businesses including Apple, Diesel, Freshworks, KFC, Pearson, Shell etc… plus lots of smaller brands and SMEs. Bruce authored many of Forrester’s most popular research reports. Barry Dalton.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Comm100

FEBRUARY 6, 2018

Business Seeks PR Software to Monitor Brand Across All Media. Company Seeks Omnichannel Customer Support Software. Which Factors Should I Consider When Deciding on a Customer Engagement Tool. Auto Jockey : Provides tools for capturing customer activity and information, social media, and sales and service integration.

Software 105

Software Customer Engagement Engagement Omni-Channel 105

Grade.us

JUNE 17, 2019

In 2007, I finally realized that to keep in touch with all of our past clients and potential clients, I needed to have a newsletter. I wasn't necessarily an 'innovator', but I was an early adopter of some of those things in 2007. It needs to be beautiful and on brand. That started me down the path. It needs to be easy to update.

Banking 39

Banking Ecommerce Analytics Conference 39

ProProfs Chat

AUGUST 8, 2019

Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. But you need to know that good customer service stories aren’t made in a day or two.

Customer Service 51

Customer Service How To Airlines Omni-Channel 51

SmartKarrot

FEBRUARY 3, 2022

Hi Platform is the leading customer relationship management platform in Brazil. It enables businesses to form stronger bonds with their customers. offers services such as email marketing, product and content management, affiliate marketing, PCI Compliance and CSE Security, payment via Hotpay, analytics reporting, etc.

Company 10

Company e-support Transportation Banking 10