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How NPS was pioneered at Intuit & Sprint, with Brian Andrews – CB46

Customer Bliss

Here, we discuss the critical factors in embedding this approach not as survey-score chasing, but business transformation. He arrived at that role in October 2007.) While at Intuit, Brian won CEO Leadership Awards in 2007 and 2009, as well as Scott Cook Innovation Awards in 2006 and 2008. The Origins Of Net Promoter Score.

NPS 163
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Fiji Airways announces highest profit and highest customer satisfaction scores

Up Your Service

million for the previous year ended 31st December 2016 (up by 12.5%). million for the previous year ended 31st December 2016. · million for the previous year ended 31st December 2016 (up by 14.3%). When the Bainimarama Government was appointed in 2007, Fiji Airways was in dire straits. Group profit before tax was F$95.8

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Fiji Airways announces highest profit…and highest customer satisfaction scores

Up Your Service

million for the previous year ended 31st December 2016 (up by 12.5%). million for the previous year ended 31st December 2016. · million for the previous year ended 31st December 2016 (up by 14.3%). When the Bainimarama Government was appointed in 2007, Fiji Airways was in dire straits. Group profit before tax was F$95.8

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. Website : [link].

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12 Top Reputation Management Software for 2020

Grade.us

We also develop a ton of marketing collateral, sales assets, and lead gen tools for our agencies to use to close clients. Point-of-sale (POS) and kiosk support mean you’re able to integrate your products and services into your business fully. Net promoter scores. What does this mean? Multiple request modes.

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People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)

Michel Falcon Experience

In 2007, I was a young professional trying to really understand what I wanted to build my career off of; what was going to be my niche or my nitch? ” That company now just $400 million a year in sales, system wide, across the globe. But then in 2016, I realized “I’m bored.” ” I was lonely, actually.

Culture 12