Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?

Exceptional Customer Service 40

Exceptional Customer Service Customer Service Culture Social Media 40

Service Untitled

APRIL 5, 2010

The company has been named an “elite&# online retailer by STELLA Service, and received the STELLA Service Seal, the web’s most coveted and dependable hallmark for exceptional customer service, online tools and strategies and processes to deliver exceptional customer service.

Customer Service 41

Customer Service Exceptional Customer Service Exercises Retail 41

Service Untitled

MAY 27, 2010

Leave a Reply « Let Twitter help provide customer service Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

Technology 41

Technology Customer Service Customer Service Representative Exceptional Customer Service 41

Service Untitled

JUNE 14, 2010

We need to nurture different opinions, respect each others points of view and have open communications where people are not afraid to present their opinions. Our front line staff so often sees life as it really is, and can provide informative insights into customer needs. If I shop at Walmart for a pair of denim.

Customer Service 41

Customer Service Customer Service Representative Culture Airlines 41

Service Untitled

MARCH 2, 2010

My congratulations to a team of professionals for going that extra mile for customers. photo credit: TheTruthAbout… Possibly Related Posts: No customer service for loan modifications In 2004, Missy and Keith paid $450,000 for their home, Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?

Banking 41

Banking Call Center Government Financial 41

Service Untitled

JANUARY 15, 2010

In this particular case, at checkout the clerk did tell the customer no returns with out the original box, but the customer service representative needed to resist telling the customer she was wrong. Consumers do not want to be scolded; they want their problems solved. photo credit: michale No related posts to display.

How To 42

How To Customer Service Representative Exceptional Customer Service Exercises 42

Service Untitled

SEPTEMBER 22, 2010

If a customer is upset when they call, our training focuses on bringing the customer level of “excitement” down, making sure we use the right words, that we apologize for any lapse of service or perceived lapse of service. Ultimately, we want to make sure we are delivering exceptional customized service to each customer.

Call Center 41

Call Center Customer Care Training Exceptional Customer Service 41