Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. To apply a science-based approach to improving the customer experience, Martha Brooke founded Interaction Metrics in 2004.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

s first ever brand office, where she garnered major corporate awards as the vice president/general manager of brand and strategy. She has served clients as an independent consulting partner since 2004. To apply a science-based approach to improving the customer experience, Martha Brooke founded Interaction Metrics in 2004.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Magellan Solutions

FEBRUARY 24, 2022

In-house refers to an activity or operation that a company does itself, rather than hiring someone else to do it. Ideally, the software should be able to work with your customer relationship management (CRM) system. The people who do this work look at things like public records and trade references.

Social Media 40

Social Media B2B B2C Sales 40

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2004. They help improve customer relationship management (CRM) by providing smooth communication between both sides.

Company 10

Company Software Financial Tools 10