PeopleMetrics

MAY 24, 2018

After months of brainstorms , meetings, late nights and deadlines, I am thrilled to announce that my first book, Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold , will be available for purchase on Amazon starting Tuesday June 19th, 2018. As CEO, he guides the company’s vision and strategy.

Feedback 54

Feedback CEM Chief Customer Officer ROI 54

Helen Dewdney

NOVEMBER 6, 2020

This article first appeared in Moneywise November 2018. Feelsgood Vintage , is amongst those who boycott Starbucks and Google.She goes one further refusing to use “Google” as a verb for good measure too! Is it to hit a company’s sales figures? The 2018 Lush SpyCops campaign regarding undercover police drew a lot of attention.

Sports 75

Sports Poor Customer Service Consumers Social Media 75

Wired and Dangerous

MAY 15, 2021

The Public Service Stability Agreement 2013-2016 (Haddington Road Agreement) between the Government and the Public Service Unions, sets out a series of pay and productivity measures to be implemented in the Public Service over the period 2013 to 2016 ( [link] ).

Insurance 91

Insurance Exercises Resources Measurement 91

Wired and Dangerous

MAY 13, 2021

EU and UK negotiators reached an agreement on the draft Withdrawal Agreement, enabling the European Council (Article 50) to adopt guidelines on the framework for a future EU-UK relationship on 23 March 2018. Published on 14 November 2018, it was a result of the Brexit negotiations withdrawal agreement (wa).

Government 91

Government Handbook e-support Financial 91

Wired and Dangerous

MAY 5, 2021

According to the CRA, the first exchanges of information with other jurisdictions were expected in June 2018[24]. The comment from the Small Business in Transportation Coalition (SBTC) asserts that since October 1, 2018, the UCR Plan has been collecting fees from intrastate carriers under the new registration system.

Government 70

Government Insurance Transportation Banking 70