Lithium

NOVEMBER 1, 2022

Some blog areas are limited to Khoros customers only. 2023 Social Media Trends: Align your strategy with disruptive consumers Thursday, Nov 3 | 1pm ET | 12pm CT | 10am PT. Here’s the Atlas content you do not want to miss! If you are a customer and unable to access anything, click the chat bubble (bottom right) and type Customer Access.

Roadmap 52

Roadmap ROI Social Media Contact Center 52

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Gainsight

JULY 7, 2021

To help make your venture into the hybrid events world a successful one, I partnered with Gainsight’s amazing Senior Director of Events, Lauren Olerich , to compile the following list of more than TWENTY key learnings, tips and best practices: 1. I can pretty vividly remember the first Pulse conference I attended back in 2013.

Social Media 45

Social Media Conference NPS Customer Success 45