Peter Lavers

JANUARY 10, 2019

Peter Lavers contributes to a new e-book from Panviva: Build a Better Customer Experience – Tips from 10 CX Industry Experts! 10 leading influencers and innovators in the customer experience (CX) field have contributed to this great new e-book from Panviva, and I’m delighted to be one of them! .

Tips 45

Tips Customer Experience Customer Centricity Omni-Channel 45

ShepHyken

JANUARY 14, 2019

Panviva Publishes E-Book: Building a Better Customer Experience—Tips from 10 CX Industry Experts by Dawn Corrente. Panviva) Get a jumpstart on your 2019 planning with this collection of CX insights from our top 10 industry experts. My Comment: Are you ready to deliver a better customer experience?

Customer Journeys 92

Customer Journeys Customer Service Sports eBook 92

Peter Lavers

NOVEMBER 13, 2019

Cloud Knowledge Management specialists Panviva have again named Peter in their list of top 25 CX professionals to follow. It’s an impressive list of the great and the good in the field, and Peter’s honoured to be included.

Customer Centricity 40

Customer Centricity Leadership Customer Experience Management 40

Peter Lavers

MAY 23, 2018

This time it’s Cloud Knowledge Management specialists Panviva , who have named Peter in their list of top CX professionals to follow. International recognition is coming thick and fast for Peter Lavers as a top influencer / expert in the field of Customer Experience (CX).

Customer Centricity 40

Customer Centricity Report Customer Experience Management 40

SurveySensum

JULY 14, 2020

He has been named as the Top 25 CX Influencers to Follow by Panviva, Top 50 Thought Leaders to Follow on Twitter by ICMI, Top 50 Call Center Twitter Accounts to Follow by Playvox, and a Top 100 Most Social Customer Service Pro On Twitter by Huffington Post. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Bold360

JANUARY 19, 2017

He is the Senior VP of Panviva. He publishes regular blogs and articles on how important it is to keep working at your CX strategy, looking at what makes your company unique, and truly understanding the Millennial customer experience and what that means for you. Valeria Maltoni. ConversationAge. |.

Customer Experience 40

Customer Experience Self Service Consulting Social Media 40