Uniphore
DECEMBER 7, 2021
Forget Fragmented Customer Service Models—Embrace Omnichannel Potential During last year’s disrupted holiday season, stores lifted and shifted operations to embrace more online experiences and store pickup options.? it dropped the ball on adopting an omnichannel approach at the right time. omnichannel experiences.
Experience Investigators by 360Connext
AUGUST 9, 2017
They do their research, read the blogs, and the books, and even attending some webinars. They begin to see this customer experience thing as more than what they originally thought it was. We can all agree on what an ideal experience should be for customers. in my upcoming webinar. These are people who make things happen.
Beyond Philosophy
JUNE 4, 2015
What you present to a mobile audience is now the most important part of your online presence. To that end here are 3 tips for using the Omni Channel Approach and Mobile Technology to your advantage: 1. Here’s what the CEO of DICK’S said about the Omni-channel approach: 3. Meld the Worlds.
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