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How to Know if Your CX Strategy Is Fake

Experience Investigators by 360Connext

They do their research, read the blogs, and the books, and even attending some webinars. They begin to see this customer experience thing as more than what they originally thought it was. We can all agree on what an ideal experience should be for customers. in my upcoming webinar. These are people who make things happen.

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3 Ways to Use Mobile To Your Advantage

Beyond Philosophy

What you present to a mobile audience is now the most important part of your online presence. To that end here are 3 tips for using the Omni Channel Approach and Mobile Technology to your advantage: 1. Here’s what the CEO of DICK’S said about the Omni-channel approach: 3. Meld the Worlds.