Remove insights consumer-behavior-business-opportunity-coronavirus
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How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

In this blog we will understand how the world is facing this disruptor and taking actions to advance to a new world. It is based on your ability to change faster than your competition, customers, and business. This situation should be taken as an opportunity to build brand equity. Mark Sanborn. Automation is the future.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . Furthermore, the country’s IT and Business Process Association expects the sector to employ just 1.4 First, the mass adoption of smartphones, social media, and consumer-friendly apps changed. million next year.

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Brand Move Roundup – July 7, 2020

C Space

Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen. Media and High tech CMOs are the most confident, with both having a 98% positive outlook (either business as usual, or a significant positive impact).

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In this mix, it is necessary to find efficient ways to sustain your business. What do Experts have to say?