Guest Experience Loyalty Technology Wait Times 
InMoment XI
JANUARY 17, 2024
In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. What is Guest Experience? A positive guest experience involves going beyond basic customer service. Guest experiences impact reputation.
Interactions
JULY 24, 2019
We are excited to announce the launch of the Guest Experience Platform (GXP), our new product for Food Services. With GXP, we’ve taken that expertise and experience and applied it to the Food Services industry to revolutionize digital ordering and guest care. The Guest Experience Platform (GXP).
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Optimove
JULY 19, 2022
Savvy hoteliers are on standby, ready to elevate and optimize the guest experience, cultivating valuable, long-term connections, and boosting the bottom line – and doing a substantial chunk of it through, you guessed it, their mobile app! billion in 2021 to a whopping $4.5 billion this year. We love our hotel apps.
NetBase
MARCH 2, 2020
He explained that Social Media Intelligence is the result of applying the right mix of technology, expertise, methodology and process to derive focused, and business relevant insight from digital and social media data. Social Media Intelligence vs Listening, what the difference and why does it matter? Nick Love is happy to tell you.
Comm100
AUGUST 23, 2018
By making your app a one-stop-shop for customer service needs, marketing offers, mobile payments, and more, you will be on your way to putting your customers before your channels, inspiring loyalty and boosting app retention. Just years ago, customers were prepared to wait a week or more for ecommerce deliveries.
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