SurveySparrow

FEBRUARY 22, 2024

Analytics and Reporting: Gaining Insights into Customer Behavior We learned about the importance of personalization, and for that, you need to analyze the customer data. That’s where analytics and reporting features come into play. Advanced Analytics and Reporting SurveySparrow offers robust analytics and reporting capabilities.

Customer Retention 52

Customer Retention Software Gamification e-support 52

SurveySparrow

SEPTEMBER 16, 2022

Actionable analytics : Track your employee recognition program’s effectiveness and overall employee participation with visual data via Executive, Manager and TV dashboards. Advanced reporting : View the data you want to analyze instantly with advanced report filters. These points can be saved and redeemed for rewards.

Survey 52

Survey Employee Engagement Gamification Rewards Programs 52

Magellan Solutions

JULY 12, 2021

Rewards program. Gamification is a term that refers to the addition of major gaming features to regular activities. . In this same study workers also reported improved work satisfaction, and attrition rates were cut by 50%. Some companies even allow decorations around the office.

Call Center 52

Call Center Industry Contact Center Study 52

ProProfs Chat

AUGUST 6, 2021

Bonusly report shows that 84% of the highly engaged workers were very well recognized in their work. You not just get to know who took your survey, you also get a detailed report on how they responded to your questions. Advanced survey reporting features help you access survey reports in the form of bar or pie charts.

Employee Engagement 98

Employee Engagement Software Tools Engagement 98

SurveySparrow

JANUARY 14, 2020

5 Set up a loyalty reward program. Don’t you think that your most loyal customers should be rewarded? In fact, a report by BRP consulting says that 68% of customers say that they would shop at a brand which has a loyalty program. 9 Gamification. Heard of the Pareto Principle? 10 Collect behavioural data.

Customer Retention 52

Customer Retention Gamification Feedback Loyalty Programs 52

Bold360

JULY 13, 2017

Accenture have shown that 89% of customers report having been frustrated by needing to repeat their issues to multiple representatives in order to get closer to a resolution, so the benefits here are clear. Starbucks offer a valuable rewards program, accessible by a card for your wallet or an app on your mobile phone.

Omni-Channel 56

Omni-Channel Multi-Channel Advertising Social Media 56