Currency Alliance

JUNE 21, 2018

That’s been my feeling as I mull over this year’s Loyalty Magazine Awards, where Currency Alliance was proud to be Prime Sponsor. Secondly, the concept: a food-based reward for a food retailer. Gamification, for instance. However much you think you know about a topic, some things will still surprise you. Onward and Upward.

Loyalty 45

Loyalty Multi-Channel Gamification Loyalty Programs 45

CSM Magazine

JANUARY 25, 2023

Despite the cost-of-living crisis, research from Statista predicted that retail sales during the holidays were expected to reach more than £82 billion in the UK, the busiest shopping period of the year when customer queries typically increase dramatically.

Self Service 52

Self Service Gamification Analytics Tips 52

LoyaltyPlus

AUGUST 4, 2017

Bridging the gap between Marketing and Sales, CRMPlus creates a sophisticated understanding of customer behaviour and needs by leveraging all your customer touch points. MediaPlus is a strong Social media component which allows for social media integration, gamification and social media engagement and campaigning. Just Engage.

Customer relationships 40

Customer relationships Engagement CRM Social Media 40

ProProfs Chat

JUNE 30, 2020

Now we have a chance to read, chapter by chapter, how through four generations this family has established one of the finest retail institutions in the world.”-Peter The book enlightens us all about the much admired and feared powerhouse retains its customer-service supremacy in the competitive world of brick-and-mortar retail.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

Currency Alliance

JUNE 19, 2019

This was my second year on the judging panel at the Loyalty Magazine Awards. Gamification and personalization have come on leaps and bounds in loyalty to supplement points and rewards. One brand even overcame the persistent limitations of blockchain to run a successful trial. 1. Looking beyond transactional rewards.

Loyalty 49

Loyalty Loyalty Programs Gamification Airlines 49

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132