Top 5 Customer Service & CX Articles for Week of April 14, 2024
ShepHyken
APRIL 14, 2024
So, let’s start with a Fast Company that has three tips. Loyalty programs typically offer their members savings or perks. For example, giving a lower price to a loyal customer erodes margins. My Comment: The Forbes Communications Council has compiled a list of 17 tips for building loyalty.
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