The B2B SaaS Customer Journey: Surveys for every stage
SurveySensum
OCTOBER 5, 2020
One of the best ways to do so is by launching a survey. You need to ask those questions at the right time throughout the customer life cycle. For any B2B SaaS company that is starting its Voice of Customer program, the customer journey is the first step to understand your customers. CSAT Survey. CES Survey.
Let's personalize your content