Customer Service Representative Customer Service Training Entertainment Tips 
ShepHyken
APRIL 8, 2019
To Provide the Best Customer Experience, Be Proactive by Frank Konkel. NextGov) “Be where your customers are” and other helpful tips from customer experience professionals. My Comment: Is it possible to learn a customer service lesson from government? The short answer is yes.
ShepHyken
FEBRUARY 4, 2019
(HelpCrunch) We decided to ask real CEO’s and customer service representatives about what worked for their companies and what they’re going to change this year. What we got are 24 excellent battle tested quotes on what customer service means for them in 2019. 24 tips, each one with an entertaining GIF.
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