5 Top Customer Service Articles for the Week of April 8, 2019
ShepHyken
APRIL 8, 2019
My Comment: My friend Steve Curtin, fellow customer service expert, shares an entertaining story about a problematic experience at a hotel restaurant. How to Engage Remote Customer Service Teams by John Ernsberger. So you can imagine my disappointment when our server told me it was no longer on the menu.
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