CSM Magazine

FEBRUARY 21, 2022

If you’re a trucking company, then providing excellent customer service is essential to your success. In this article, we will discuss 20 tips that will help you give your customers the best possible service. This will help ensure that customers are happy with the estimates you provide them.

Tips 52

Tips Customer Service Company Transportation 52

CSM Magazine

OCTOBER 19, 2023

In an industry as dynamic as travel, customer service often serves as the linchpin for success. While many companies focus on competitive pricing or unique offerings, there’s an often-overlooked factor that can significantly impact revenue: the quality of customer experience. Jayride exemplifies this proactive approach.

Travel 52

Travel Transportation Customer Experience Exceptional Customer Service 52

Service Untitled

NOVEMBER 1, 2010

It had the largest drop in customer satisfaction in a twelve-month period when only 78 percent of their flights arrived on time. Understandably airlines can be constrained by federal regulations, weather conditions and security controls, but that doesn’t mean customer service has to be so poor.

Airlines 42

Airlines Customer Service Travel Transportation 42

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. Adam Toporek.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Service Untitled

MARCH 31, 2010

Service Untitled The blog about customer service and the customer service experience. New Jersey Transportation Commissioner James Simpson has promised transparency and better customer service and promises to bring excellent service and public safety reforms to the Department of Transportation.

Transportation 41

Transportation Travel Customer Service Training Exercises 41