ModSquad

MAY 13, 2021

From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. With 75% of consumers favoring companies that offer rewards, these programs can generate up to 20% of a company’s profits. Rewarding loyal behavior will serve to inspire continued commitment.

Ecommerce 119

Ecommerce Loyalty Brands Rewards Programs 119

ModSquad

MAY 13, 2021

From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. With 75% of consumers favoring companies that offer rewards, these programs can generate up to 20% of a company’s profits. Rewarding loyal behavior will serve to inspire continued commitment.

Ecommerce 52

Ecommerce Loyalty Brands Rewards Programs 52

ShepHyken

NOVEMBER 25, 2022

In a transactional customer relationship, the customer and company interact on a one-time or short-term basis. There is no ongoing relationship between the customer and the company after the transaction is complete. What Is Transactional Customer Service?

Customer Service 78

Customer Service Rewards Programs Customer relationships e-support 78

Totango

SEPTEMBER 20, 2022

Monitoring customer satisfaction metrics and intervening when low satisfaction levels are detected. Offering customized upsells geared toward customer needs and product usage patterns. The benefits of sales enablement include higher sales conversion rates, higher average purchase value, and increased customer renewals.

B2B 83

B2B Net Promoter Score Self Service Social Media 83

BirdEye

FEBRUARY 13, 2024

For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it. As a chiropractor, you can share useful health tips and stories about your clinic and respond to comments and questions to create an inviting and informative online presence.

Marketing 57

Marketing Social Media How To Healthcare 57

SurveySparrow

FEBRUARY 22, 2024

Automation: Enhancing Efficiency and Consistency Automation is one of the crucial features for a customer retention platform to have. It ensures consistent communication with customers and, more importantly, streamlines repetitive tasks. This consistent engagement keeps your brand on customers’ minds.

Customer Retention 52

Customer Retention Software Gamification e-support 52