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5 Ways Ecommerce Brands Can Increase Customer Loyalty

ModSquad

From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. With 75% of consumers favoring companies that offer rewards, these programs can generate up to 20% of a company’s profits. Rewarding loyal behavior will serve to inspire continued commitment.

Ecommerce 119
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5 Ways Ecommerce Brands Can Increase Customer Loyalty

ModSquad

From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. With 75% of consumers favoring companies that offer rewards, these programs can generate up to 20% of a company’s profits. Rewarding loyal behavior will serve to inspire continued commitment.

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Guest Post: Transactional vs Relational Customer Service

ShepHyken

In a transactional customer relationship, the customer and company interact on a one-time or short-term basis. There is no ongoing relationship between the customer and the company after the transaction is complete. What Is Transactional Customer Service?

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What is Customer Enablement? A Quick Guide for B2B & SaaS

Totango

Monitoring customer satisfaction metrics and intervening when low satisfaction levels are detected. Offering customized upsells geared toward customer needs and product usage patterns. The benefits of sales enablement include higher sales conversion rates, higher average purchase value, and increased customer renewals.

B2B 83
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Chiropractor marketing 101: How to build a thriving practice

BirdEye

For example, its AI-powered tool, BirdAI , can manage customer feedback and reviews without you having to spend extra time on it. As a chiropractor, you can share useful health tips and stories about your clinic and respond to comments and questions to create an inviting and informative online presence.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Automation: Enhancing Efficiency and Consistency Automation is one of the crucial features for a customer retention platform to have. It ensures consistent communication with customers and, more importantly, streamlines repetitive tasks. This consistent engagement keeps your brand on customers’ minds.