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Customer Experience Influencers You Must Follow – Part 2

Customer Guru

John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He is a leading contributor to Tourism, Hospitality and Service Industries alike. John Formica Follow @JohnFormica. Kate Leggett Follow @kateleggett.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. Martha brings objectivity and a sense of curiosity to a variety of Customer Listening methods. Aimee Lucas. Denise Lee Yohn.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. Martha brings objectivity and a sense of curiosity to a variety of Customer Listening methods. Aimee Lucas. Denise Lee Yohn.

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Comprehensive Guide to Lead Generation

Magellan Solutions

So it’s up to you to figure out how to measure them. How Much Do Companies Pay For Leads? Travel & Tourism. $ It’s best to choose companies that know how to balance quantity and quality. If you look at how much and how well the technology is used, you can get a good idea of what the company values.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. As a VP Analyst for Customer Experience at Gartner, Augie Ray has been helping Fortune 500 firms to understand CX, how to succeed, how to gauge results, and how to make CX matter to the stakeholders. LinkedIn : [link]. Website : [link].