Customer Journeys Ecommerce Lifetime Customer Sales 
BlueOcean
FEBRUARY 7, 2019
But calculating how the costs of your customer service solution make an impact on your bottom line can be complicated. For example, at first glance, an hour-long phone call with a customer that doesn’t result in first call resolution or a sale appears to be a high-cost, low-efficiency interaction. Sound complicated?
CSM Magazine
FEBRUARY 6, 2019
With the consumer journey now favouring omnichannel touchpoints, strategies must act on key metrics whilst still lowering the cost of every interaction. Enter call tracking – which bridges the gap between sales calls and advertising spend. But how can you track an individual customer’s lifetime journey to prove their value?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Optimove
NOVEMBER 14, 2019
Optimove has partnered with world-class vendors of marketing, customer communication and operations infrastructure platforms, to provide a true end-to-end solution for highly effective customer marketing. As the B2B division of 888, Dragonfish helps gaming companies optimize the player experience and maximize lifetime customer value.
Kitewheel
FEBRUARY 20, 2019
The brand is pushing a product you already bought, such as an appliance sale from a retailer you just bought that appliance from at a higher price. Here are some examples: eCommerce brands where the key business driver is conversion. This type of personalization can create lifetime customers and value throughout your business.
SmartKarrot
AUGUST 17, 2020
An eCommerce brand would have a totally different way of generating regular income than a software company. They create a service level a greement that specifies the deliverables which the vendor would provide to the customer. Once the contract expires, service is suspended unless the customer renews it. Additional sales.
Expert insights. Personalized for you.
219 
Let's personalize your content