Customer Experience Design Customer Experience Professionals Customer Service Employee Engagement 
ReviewTrackers
MAY 8, 2017
This is why more and more businesses are investing in customer experience, learning and applying industry best practices, and developing strategies in customer experience management. For more on CX: “ Customer Experience Definition — and How CX Differs from Customer Service”.
Michelli Experience
AUGUST 22, 2017
My perspective likely varies greatly from someone who travels only during peak holiday periods or who watches the same customer-experience disaster video repeatedly. My view is also colored by the work I’ve done with very dedicated customer experience professionals within the airline industry.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Wootric CX Blog
FEBRUARY 14, 2019
These authors, speakers, thought-leaders and dedicated customer experience professionals have all helped contribute to the widespread adoption of CX, not just as a strategy, but as a higher goal. Why we love Sarang: Sarang’s head of Customer Success at Wootric. Why we love Augie: He’s the Sr. Bruce Temkin.
SurveySensum
JULY 14, 2020
Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link].
ClearAction
APRIL 29, 2020
The team will focus on synergies, organizational learning, change management , holistic perspectives, closed-loop systems, creativity, improvement, customer-centricity and momentum. Track record of customer-centric decision-making. Certified Customer Experience Professional (CCXP). Bachelor’s degree.
Expert insights. Personalized for you.
50 
Let's personalize your content