ShepHyken

JUNE 3, 2019

10 Ways to Improve Your Customer Experience (CX) by Diana Kaemingk. Qualtrics) If you’re ready to improve your customer experience, check out these 10 tips. Here’s a good “Top Ten” type of list to help you improve your customer experience. Customers are getting survey fatigue. Confidence can lead to more business.

Customer Service 116

Customer Service Social Media Survey Customer Confidence 116

ShepHyken

OCTOBER 15, 2018

My Comment: Delivering a consistent and predictable customer experience builds customer confidence, which can lead to trust and potentially customer loyalty. This short article shares five steps on how to deliver the experience that your customers will and should come to count on when they do business with you.

Customer Service 87

Customer Service Automotive Tips Feedback 87

Up Your Service

MARCH 24, 2015

You acknowledge service achievements. Read on for six tips on how you can strengthen your team by keeping them motivated to provide uplifting service. Don’t overcomplicate service. Compliments are highly motivating and inspire employees to keep coming up with newer and better service ideas. Have mistake meet-ups.

Tips 40

Tips Hotels Culture Customer Service Training 40

ShepHyken

JANUARY 10, 2018

Sometimes, the most common-sense customer service tips are the most important. A while back, I was talking to my lawyer about the “client service” I experience from him and his firm. It was evident that he was truly interested in my feedback. My response was simple. “I I just have one complaint.

Customer Service Training 46

Customer Service Training Tips Customer Service Customer Experience 46