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5 Top Customer Service Articles for the Week of June 3, 2019

ShepHyken

10 Ways to Improve Your Customer Experience (CX) by Diana Kaemingk. Qualtrics) If you’re ready to improve your customer experience, check out these 10 tips. Here’s a good “Top Ten” type of list to help you improve your customer experience. Trust inspires confidence with your customers.

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5 Top Customer Service Articles for the Week of June 24, 2019

ShepHyken

This article reminds us that no matter how busy we get, how innovative we become, and how much success we are enjoying, we can’t take our eye off of customer service. 5 Communication Tips That Will Boost Customer Trust by Syed Balkhi . This is a list of the five basics that will help your customers trust you.

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5 Top Customer Service Articles for the Week of October 15, 2018

ShepHyken

(CBT Automotive Network) If the focus is educating the customer not only on the product but how you will deliver it and be of service, then you will distinguish yourself from others who are just trying to manipulate customers into buying a product. Here are six tips to consider when asking for feedback. So, what is it?

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Make ’Em Say Wow: Tips for Building a Strong Service Team—Part Two

Up Your Service

You acknowledge service achievements. Read on for six tips on how you can strengthen your team by keeping them motivated to provide uplifting service. Don’t overcomplicate service. Soon uplifting service to customers and colleagues will have taken hold in every level of your organization.

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5 Top Customer Service Articles for the Week of May 27, 2019

ShepHyken

As customers use their smartphones for more and more business, it is incumbent to give customers confidence that they are dealing with safe and secure companies. These are the Tips that Will Help You Achieve That. . My Comment: Work on your employee engagement and you’ll have better customer engagement.

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When Can I Expect Your Call?

ShepHyken

Sometimes, the most common-sense customer service tips are the most important. A while back, I was talking to my lawyer about the “client service” I experience from him and his firm. Shep Hyken is a customer service expert, keynote speaker, and New York Times bestselling business author.

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5 Top Customer Service Articles For the Week of December 3, 2017

ShepHyken

Work to keep your existing customers and impress new ones so they will come back. As this article points out, and rightly so, “The poor state of customer service is your biggest opportunity.” ” 5 Last Minute Holiday Customer Service Tips You Can Employ Now by Emily Johnson.