ShepHyken
OCTOBER 13, 2017
This week we feature an article by Jess Mizerak discussing the future of brand loyalty and how to continue to be successful in the world of E-commerce. We want the customer to feel a sense of ownership in the relationship they have with us. That’s what your loyalty program should do. – Shep Hyken.
Alida
APRIL 19, 2017
A renowned luxury fashion brand announces deep job cuts. Others, like Lids Sports Group and Sally Beauty , are re-examining their loyalty programs to lure back customers to their shops. To drive sales, the retail sector needs to close the gap between what customers want and what the industry is offering.
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SurveySensum
JULY 27, 2023
Customized Product Recommendations Nike takes customized in-store experiences to a whole new level by tapping into customer feedback gathered through in-store surveys and its NikePlus loyalty program. The NikePlus loyalty program is a key pillar in delivering personalized experiences.
Help.com
MARCH 14, 2016
We share a few tips below that can help boost your customer engagement and create a culture of loyal, happy customers. Make your business more customer-centric. “A Reward loyal customers. Customer loyalty programs are a great way to produce long-lasting relationships with customers.
C3Centricity
AUGUST 26, 2019
Companies who are truly customer centric know that it is important to build a mutually beneficial relationship where there is something for both parties in exchanging information and services. Too many businesses ask too much of their customers, with little if anything in return. Make them Feel Special.
SurveySensum
JUNE 29, 2023
And Salesforce’s fifth edition of the State of the Connected Customer report reveals that 94% of customers continue buying from the same brand that gives a positive customer service experience. So, HOW can you ensure delivering exceptional customer service? and drive long-term success for your business.
Second to None
SEPTEMBER 13, 2018
1] Amazon provides its customers with unprecedented convenience, product selection, all matched with above-average customer service and a beloved Prime loyalty program. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. 1 [link].
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