Currency Alliance

JANUARY 18, 2021

Here are three predictions of how loyalty programs must evolve in hospitality. Now is the time, while the pandemic causes a lull in occupancy, for hotel operators to re-evaluate how their loyalty strategies can become the glue that binds together every function in a customer-focused business. A bed is not just a bed.

Hospitality 52

Hospitality Loyalty Industry Hotels 52

BirdEye

NOVEMBER 8, 2023

Travel review sites to onboard new customers For a business in the hospitality or tourism industry, getting listed in these top travel review sites is a must because, apart from building your reputation in a global diaspora, these are storytelling platforms where travelers share unique experiences and narratives with the travel community.

Ecommerce 57

Ecommerce Travel Hotels Social Media 57

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

He is an author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution and a creator of a customer service training program, Customer Focus , aiming to help clients build a customer service culture and loyalty mindset.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SuiteCX

JANUARY 19, 2015

Combined different technologies and approaches into a single source of truth Developed more comprehensive data collec2on & usage; developed CRM insights across all companies 10. Small movement forward will have an important impact, and you can chip away at your pain points piece by piece.

Customer Journeys 100

Customer Journeys CRM Leadership Customer Centricity 100

Kustomer

JULY 29, 2021

You’re listening to the Customer Service Secrets Podcast by Kustomer. Hi, I’m Gabe Larson, I’m the Vice President of Marketing here at Kustomer, the top rated CRM and customer service platform for businesses who want to connect with more customers across more channels. Gabe Larsen: (00:11).

Omni-Channel 98

Omni-Channel Social Media e-support Self Service 98