Currency Alliance

APRIL 15, 2024

But if 90% of your customers don’t buy your items very often, they’ll struggle to reach $25 in points per year. This is a problem, because if only your top 20% or customers are frequent enough to benefit, you’re only capturing adequate data on a small percentage of customers.

Loyalty Programs 52

Loyalty Programs Loyalty Airlines Banking 52

Currency Alliance

OCTOBER 12, 2021

The majority of existing partnerships at big loyalty programs are brokered with one goal in mind: creating more value for the most frequent customers. For airlines and hotel groups, frequent customers are business travelers, so their partner mixes are heavily biased toward fellow travel brands. The value can be immediate.

Loyalty 59

Loyalty Loyalty Programs Airlines Travel 59

NobelBiz

JULY 31, 2023

Growth-Ready Systems The sign of a flourishing business is its expanding customer base. Call queuing systems, with their inherent scalability, ensure that as businesses grow, customer service quality doesn’t wane. This enhances the richness of the customer profile. This ensures agents are battle-ready.

Communication 52

Communication Call Center Wait Times Contact Center Software 52

Currency Alliance

JANUARY 22, 2020

And yet, many loyalty programs are run like barnacles on the side of a business: battling for budget, rather than being nurtured as the core way to engage customers via every channel and touchpoint. Rewards programs have not, historically, earned consistent loyalty across all customer segments.

Loyalty 40

Loyalty Brands Loyalty Programs Rewards Programs 40

Grade.us

MAY 9, 2017

The average American household is enrolled in 29 loyalty programs as of 2015 , according to a census by Colloquy. Whatever your personal opinion of loyalty programs is, there’s no getting around the fact that consumers use them. Which is great news if you’re looking for a group filled with good will about your small business clients.

Loyalty Programs 38

Loyalty Programs Loyalty System Rewards Programs 38

Currency Alliance

JUNE 11, 2019

Bribing customers is easy and, as with most easy initiatives, not very profitable. Banks have been in and out of rewards programs for decades – but their focus ebbs and flows depending on the economic cycle as well as the regulatory framework. Of course, the ability to execute these ideas is much harder than to have the ideas.

Banking 40

Banking Loyalty Consumers Loyalty Programs 40

Currency Alliance

JUNE 16, 2020

Of course, the Awards entrants are only a tiny sample from industries that have hundreds or even thousands or loyalty programs. Voxi is the ‘youth brand’ of Vodafone, whose highly successful VeryMe rewards program has previously been praised by Currency Alliance. A disloyal generation? Engaging employees.

Loyalty 52

Loyalty Innovation Travel Loyalty Programs 52