Remove Contact Center Remove Infographics Remove Multi-Channel Remove Omni-Channel
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20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. The Aspect blog provides technology news, trends and actual customer experiences, best practices for customer experience related matters for contact centers and enterprises.

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20 Customer Service Blogs You Need to Bookmark Now, 2015

transcosmos Information Systems

Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. The Aspect blog provides technology news, trends and actual customer experiences, best practices for customer experience related matters for contact centers and enterprises.

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B2B Lead Generation Trends That SMEs Need To Consider For 2022 – Telemarketing Philippines

Magellan Solutions

Deliver value without hard-selling – When crafting each article, video, infographic, or newsletter, always focus on how you can help your target audience instead of touting your product. Omnichannel marketing strategy. In 2021, omnichannel marketing is not just a B2B marketing tactic. Concept of Retention Marketing.

B2B 40
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Converse 2022

Uniphore

Infographics. Self Serve Omnichannel AI-driven intelligent virtual assistant (IVA). Analyze Analytics and insights from 100% of interactions across all channels. Explore the latest Uniphore innovations that are transforming the agent and customer experience in the contact center. CX and Contact Center Leaders.

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The Value of Chat: The Preferred Channel by Customers, Exceptional ROI for Companies

GlowTouch

The Preferred Channel by Customers, Exceptional ROI for Companies. Clearly, chat is the preferred channel for customers, because it’s quick and easy. The Best Channel for Customers. Chat has been around for years and is a proven channel. Customers are telling us they prefer that channel over any other method.

ROI 73