TechSee

JUNE 25, 2019

Utilizing robotic process automation (RPA) in contact centers has been proven to reduce costs and increase operational efficiencies. Back office AI customer service technologies are especially relevant to assisting in workload management, agent productivity and high-level data analysis of contact center performance.

Technology 122

Technology Customer Service Contact Center Gamification 122

GlowTouch

MARCH 1, 2021

The Luxury of Entertainment & Convenience. After practical needs, entertainment and convenience are two of the biggest themes in connected cars. Having a premium entertainment system and all the latest features to make life a little easier provides an air of luxury. To learn exactly how we can help, contact us today!

Connections 52

Connections Consumers Entertainment Travel 52

Experience Matters

APRIL 7, 2015

We work with global 5,000 clients to create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. In today’s Omni channel world, companies often struggle to deliver a seamless customer experience.

Groups 120

Groups Multi-Channel Omni-Channel CEM 120