SurveySensum
OCTOBER 17, 2023
The best part – this tool comes with a dedicated CX consultation to help you every step of the way. And has a lightning-fast customer support team Best Features The product is easy to use. Gather customer feedback in real-time. Qualaroo Qualaroo is the seventh customer feedback software for NBFCs on our list.
Stella Connect
JANUARY 4, 2022
Agnieszka Anna Jozwiak, CX & UX Consultant, Business Integrity Manager at Facebook. Instead of strict scripts and rules, give them the knowledge, authority, resources, and tools they need to take charge of the situation, find answers, resolve issues on their own, and make customers happy. John Boccuzzi, Jr.
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Stella Connect
APRIL 17, 2018
Agnieszka Anna Jozwiak, CX Consultant, CXPA. Instead of strict scripts and rules, give them the knowledge, authority, resources, and tools they need to take charge of the situation, find answers, resolve issues on their own, and make customers happy. A crucial rule of a thumb is to motivate in public and develop face-to-face.”.
NobelBiz
MARCH 23, 2022
Jason Cutter, CEO of Cutter Consulting Group. These ways include helping agents in developing client relations and offering exceptional customer service and experience. Accompanied transfer: This function allows agents to transfer a call while consulting with one another beforehand.
Stella Connect
APRIL 17, 2018
Agnieszka Anna Jozwiak, CX Consultant, CXPA. Instead of strict scripts and rules, give them the knowledge, authority, resources, and tools they need to take charge of the situation, find answers, resolve issues on their own, and make customers happy. A crucial rule of a thumb is to motivate in public and develop face-to-face.”.
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