29 Customer Service Training and Coaching Tips
Stella Connect
JANUARY 4, 2022
Agnieszka Anna Jozwiak, CX & UX Consultant, Business Integrity Manager at Facebook. The GROW model of coaching was developed during the 1980s by three business coaches named Graham Alexander, Alan Fine, and Sir John Whitmore. “[I]f you care about customer experience. then customer service training is not optional.
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