ClearAction
FEBRUARY 13, 2023
It is a lost art that customer experience managers need to thrive. Strategic impact means you’re creating competitive advantages for your enterprise. FREE MODULE This course is similar to ClearAction’s CCXP Exam Course, but simpler for every manager. The Essentials module is free to everyone.
Storyminers
JULY 6, 2020
Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.
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Storyminers
JULY 6, 2020
Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. Her areas of expertise include market research, program management, marketing, instructional design, and training.
ProProfs Chat
JUNE 30, 2020
She identifies shortcomings such as social, communication, and self-management behaviors that limit leaders in their career. To help leaders master soft skills, she reflects on how leaders can: Work towards managing their workload. The Service Culture Handbook. View critics at workplace. Develop personal brand. Author: John R.
SurveySensum
JULY 14, 2020
Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link]. Website : [link].
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