Lumoa

NOVEMBER 17, 2022

The evolution of customer experience in e-commerce has grown exponentially since the pandemic making customer experience more important than ever. In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. E-commerce sales are now projected to reach $7.4

e-support 208

e-support Customer Experience Social Media Chatbots 208

C Space

MAY 22, 2020

The Brand Move Roundup – May 21, 2020. We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Keep checking back here for the latest updates on how brands are dealing with coronavirus. It will be a brand new world, but it will still be deeply enriching.”

Brands 52

Brands Travel Hotels Airlines 52

Eptica

FEBRUARY 26, 2016

How can the physical store environment distinguish itself from an online experience? While in a San Francisco apparel store a prototype robot clerk interacts with shoppers, advising them on fashion choices and commenting on whether items will suit them. Driving online customers to the store In 2015 U.S.

Retail 48

Retail Customer Experience Apparel Ecommerce 48