CSM Magazine

JANUARY 17, 2024

Certain others such as Reddit or Pintrest are less preferred and don’t offer as much ROI. The ideal video provides a space to present your brand values. Whole-team meetings, town-halls, webinars and more can be arranged with a hefty savings in outflow.

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Video Communication Training Social Media 52

ChurnZero

AUGUST 31, 2018

Upcoming Webinar. In this webinar, you’ll discover a way to scale your Customer Success efforts and sustain Customer Lifetime Value while increasing brand value and decreasing support costs: Customer Education. Customer Education: The Secret to Scale in Customer Success. Tuesday, September 25, 2018.

Net Promoter Score 45

Net Promoter Score Effort Score Customer Success Training 45

BirdEye

MARCH 11, 2024

During events and promotions When participating in or discussing events, conferences, or webinars, use the event-specific hashtag. Pro-tip: Use hashtags to align your brand with social causes or movements, showing your brand's values and connecting with users who share those values.

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Social Media Trends Analytics Connections 72

BirdEye

DECEMBER 8, 2023

This precision enhances the effectiveness of your marketing for carpet cleaners, driving the ROI. Interactive webinars: Host webinars sharing cleaning tips, industry insights, and engaging with your audience in real-time. Ensure consistency, creativity, and a customer-centric approach to make your brand stand out.

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Tips Strategy Marketing Social Media 59

ChurnZero

SEPTEMBER 28, 2018

Earlier this week we hosted a well-attended webinar on – Customer Education: The Secret to Scale in Customer Success. . In this webinar we learned how to scale your Customer Success efforts and sustain Customer Lifetime Value while increasing brand value and decreasing Support costs through Customer Education. .

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Customer Success Training Customers e-support 40

SurveySparrow

JUNE 26, 2019

Closed loop reporting also helps understand the impact of paid marketing tactics at each customer touchpoints like webinars, forms, events, calls, and so on. Predict trends: Access to data and the subsequent ability to understand such random bits of data can go a long way in creating impactful value to the customers.

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Feedback Survey Touchpoint Brands 60

Stella Connect

JANUARY 4, 2022

Align customer service training with brand values and goals. It’s not enough for your frontline organization to be aligned to your company’s values. Each individual agent on your team needs to be bought in on your company’s mission and vision, as well as your brand identity. Clarify expectations at all levels.

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Customer Service Training Training Tips Customer Service 97